Privacy Policy

Wooden Amethyst ("we", "our", "us") is committed to protecting your privacy. We collect, hold, use and disclose personal information to carry out our functions or activities under the Australian Information Commissioner Act 2010 (AIC Act), the Privacy Act 1988 (Privacy Act) and the Freedom of Information Act 1982 (FOI Act).

This Privacy Policy (as amended from time to time) outlines our approach to privacy and how we collect, use and protect your personal information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. By using this website, you are accepting the practices described in this Privacy Policy.

How We Modify This Privacy Policy

We may modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the "Privacy Policy" link on this website's pages. Your continued use of this website indicates your acceptance of the amended Privacy Policy.

Regarding Personal Data (defined below), if any modifications are materially less restrictive regarding our use or disclosure of the Personal Data previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.

The Types Of Personal Information We Collect

"Personal Information" is defined in the Privacy Act and means information and or an opinion about an identified individual, or an individual who is reasonably identifiable. Personal Information may include, but is not limited to:

• Contact information such as name, email address, phone number, and business details provided through our contact forms or consultations
• Project-related information including business requirements, design preferences, and website objectives
• Technical data such as your IP address, details about your browser, time zone settings, and other technology on the device you use to access our website
• Information about how you use our website, including pages visited and time spent
• Cookies and Usage Data
• Payment information when engaging our services (processed securely through third-party payment providers)

How And When We Collect Personal Information

We collect Personal Information through various means including:

• Contact forms and consultation requests on our website
• Email communications and phone consultations
• Project briefings and ongoing client communications
• Analytics and reporting technologies such as cookies, locally stored objects, and similar methodologies
• Social media interactions and referrals

Why We Collect Personal Information

The primary purposes for which we collect your personal information include:

• Providing web design, development, and digital marketing services
• Understanding your business requirements and project objectives
• Communicating with you about your projects and our services
• Processing payments and managing client relationships
• Improving our website functionality and user experience
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)

If you do not provide us with the information that we request, we may not be able to provide you with our products or services.

Storage And Security Of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using SSL encryption
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage systems and backup procedures

We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing our services to you. Any third parties we work with are bound by confidentiality agreements and privacy obligations.

Disclosure Of Personal Information

We may disclose personal information, and you consent to us disclosing your personal information, to third parties in the following circumstances:

• Service Providers: Trusted third parties who assist with hosting, analytics, payment processing, and other technical services
• Legal Requirements: When required by law, court order, or to protect our rights and the security of our website
• Business Transfers: In the event of a merger, acquisition, or sale of business assets
• Overseas Recipients: Some of our service providers may be located outside Australia. We ensure appropriate safeguards are in place for international transfers

Cookies

Our website uses cookies to enhance your browsing experience and provide analytics insights. Cookies help us understand how visitors interact with our website, enabling us to improve our services. You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for marketing communications
• Make a complaint about our handling of your personal information

Contact Us

To exercise your privacy rights, request access to or correction of your personal information, or if you have any questions or complaints about how we handle your personal information, please contact us:

If you are not satisfied with our response to your privacy concern, you can contact the Office of the Australian Information Commissioner: